Case STudies
A Network Built to Drive Impact and Power Seamless Community Support
How YW Calgary’s New Shelter Launched Strong with Kaco System’s Guidance and Expertise
For over a century, YW Calgary has been a lifeline for women and families facing poverty, homelessness, and family violence. As the largest and longest-serving women’s organization in the city, they provide essential programs and services that offer hope to those in need. In January 2022, as part of its strategic commitment to increase its impact, YW Calgary embarked on a mission to redevelop its crisis shelter, Sheriff King Shelter. To make this vision a reality, they needed a trusted partner to deliver a network that would keep their shelter's technology infrastructure running smoothly and securely.
Enter Kaco Systems, a network specialist referred to YW Calgary for their strong reputation and client-first approach. After discovering that Kaco’s values aligned with their own mission and the company’s pricing fit within their budget, YW Calgary felt confident in their choice.
"They’re more of a partner than a company you hire. They were knowledgeable and had exceptional technical capabilities while still being personable.”
IT leader at YWCA of Calgary
Now, thanks to this working relationship, the new shelter is equipped to serve the community efficiently, empowering YW Calgary to continue providing critical services and expanding their life-changing work.
Swift and effective project execution
The YW Calgary received full support from Kaco in implementing a new, future-ready network that would be able to meet their unique needs without friction. Their specialists handled every aspect of the process —from designing and installing the network to deploying and configuring equipment— so the organization could transition their IT infrastructure flawlessly to their new facility.
Through Kaco’s meticulous planning and execution, the organization experienced zero technical disruptions during their move-in and relocation. The project was delivered on time and within budget, enabling YW Calgary to dedicate its energy to what matters most: supporting its clients.
Results-driven project management
This ambitious project required multiple professionals and teams from various specialized trades and disciplines to work together. YW Calgary didn't want to deal with the potential coordination issues and conflict that might arise due to the complex overlapping responsibilities involved.
By coordinating effectively between security, electrical, and communications vendors, Kaco eliminated any roadblocks, streamlined collaboration, and maintained clear, proactive communication at every stage.
Their ability to manage intricate workflows and align diverse teams meant YW Calgary gained a reliable network infrastructure without unnecessary stress. Kaco’s leadership on the project allowed YW Calgary to concentrate on its mission with expert hands in charge.
Access to support from friendly specialists
YW Calgary felt supported every step of the way in this partnership. Whether engaging in in-person meetings, virtual sessions, or quick email or instant message exchanges, Kaco's friendly team consistently made the experience approachable. While they definitely had deep expertise in the technology involved, it was their ability to connect on a human level that truly set them apart. They took the time to understand YW Calgary’s specific circumstances and respond with optimized solutions tailored to the organization's goals.
Ongoing dependable network
YW Calgary can now confidently operate with a reliable, well-tested network in place. Its robust new network infrastructure provides a solid foundation for its day-to-day operations and for delivering critical services to clients. Their team has the equipment behind them to communicate and collaborate, access data, and run their administrative systems without hiccups.
They know that they'll always be able to maintain and scale their network as needed, with the valuable information gleaned from Kaco's comprehensive wireless survey into its performance and coverage. As they wrapped their project, Kaco also provided actionable lessons learned to help YW Calgary continue to refine their operations and improve future initiatives, too.
Building a Stronger Future for Women and Children with Technology
Kaco's expertise and commitment were instrumental to the new YW Calgary shelter's successful launch and helping them expand their services to make a bigger difference in the city. By completing the project promptly and cost-effectively through their reliable work and strong project management, the nonprofit organization could hit the ground running.
At every stage of the project, Kaco’s technical proficiency and troubleshooting abilities allowed them to quickly address any issues, while their detailed reports provided YW Calgary with the clarity and confidence to move forward. Ready for the road ahead, YW Calgary now operates with a stable, efficient network that enables them to do the day-to-day work involved in supporting women's and children's mental health and finding practical solutions to dismantling barriers to economic prosperity.
“Their attention to detail allowed YW Calgary to focus on serving our clients without technical problems.”
IT leader at YWCA of Calgary
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